Grievance Policy


Last updated: 22 December 2019

At we are committed to the highest level of service and highly value your feedback.  We are always open to your questions or concerns.  If you are not happy about the service you have received, please contact us by phone, email, or mail and we will work with you to find a resolution to suit both of us as soon as possible.


If you have any questions or concerns at any time about our Grievance policy please contact us at and we will respond within 48 hours.